Frequently Asked Questions
Everything you need to know about our premium textiles and home essentials.
What materials are used in Morrow Soft Goods products?
We prioritize high-quality, sustainable materials including 100% French linen, premium long-staple cotton, and eco-friendly alpaca wool to ensure durability and comfort.
How should I care for my linen bedding?
We recommend machine washing your linen in cold water with a mild detergent and tumble drying on low heat. Avoid bleach and harsh chemicals to maintain the integrity of the natural fibers.
What is your shipping policy?
We offer standard shipping on all domestic orders within the continental US. Orders are typically processed within 2-3 business days, and delivery usually takes 5-7 business days.
Can I return or exchange my order?
Yes, we accept returns and exchanges on unused, unwashed items in their original packaging within 30 days of delivery. Please note that some sale items may be final sale.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping rates and delivery times vary by destination and are calculated at checkout.
Are your products ethically manufactured?
Absolutely. We partner with fair-trade certified factories and artisans who share our commitment to ethical labor practices and environmental responsibility.